Data protection and confidentiality

Personal data protection policy

 

It is normal that you attach particular importance to the way in which your data is obtained, used and shared. This personal data protection policy illustrates the commitment of the Inspire-vapestore.com site as a controller with regard to compliance with privacy and the protection of personal data of its users.

Also, this Personal Data Protection Policy ("Policy") has been written to allow you to learn about the practices and conditions under which Inspire-vapestore.com (the "Site") collects , uses and keeps your personal data ("data"). You will find there the different data that we can collect and process or can be sent to us when you access and/or use the https://www.inspire-vapestore.com (the "site") on which the products are marketed.

Given the constant evolution of laws and regulations in terms of technology and protection of personal data, this policy may be updated . If you are a site user, you will be informed of its possible important changes by email. If one of the clauses of this policy should be declared zero or contrary to the regulations, it will be deemed unwritten, but will not lead to the nullity of the other clauses of this policy.

This policy finds it to apply for data collected via the site, emails exchanged between Inspire-vapestore.com and you or any other electronic or telephone messaging tool, when you create a user account on the site, when you register for the site newsletter or when you fill out a download form.

We thank you for reading the policy carefully to clearly understand our practices concerning the processing of your data and inform you that the consultation and/or the use of our site necessarily lead to acceptance of this policy.

If the latter does not get your membership, we invite you not to use our site.

What data is collected by Inspire-vapestore.com?

Depending on the nature and purpose of your interaction with Inspire-vapestore.com (creation of a user account and/or exchanges via the cat tool, newsletter registration, information for download forms, contact for the contact form as well as during possible telephone exchanges) we are likely to collect the following data:

  • Your email address, name, first name.
  • Orders data: Your postal address for delivery/invoicing as well as bank details which are processed by a bank provider on a secure platform (SUMUP and PAYPAL). In no case will your bank details be stored at Inspire-vapestore.com, in order to guarantee maximum security of your bank data.
  • Navigation data: These are the data relating to how you use the site including: the IP address, the browser used, the navigation time, the operating system used, the language and the visualized pages.
  • The data concerning your visits to our site, including traffic data, journal files and other communication data or resources you use by accessing the site.

How is your data collected?

The data can be collected in different ways on the site. The data can be collected directly when you transfer them to us by means of contact forms, user account creation, submission of a download form, newsletter registration available on the site and/or communicated when you contact us by phone or instant messaging. When you contact us according to these different means, a copy of your exchanges with Inspire-vapestore.com, including email addresses, is carried out and archived, apart from telephone conversations whose content is not recorded.

Inspire-vapestore.com also collects data using cookies/tracers, necessary for navigation on the site as well as the monitoring and analysis of traffic.

Why is your data collected?

We collect your data for:

  • Allow you to use the interactive functionalities of the site and make purchases
  • Manage orders and execute the contract
  • Send you our newsletter and personalized commercial offers
  • Send you information about your account (purchase invoices, orders in particular)
  • Allow you to leave an opinion on the products ordered
  • Notify you about changes on our site or in our product and services offer
  • Respect our rights and obligations stipulated in the contracts concluded as well as to any other legal end.

We also use cookies or tracers to:

  • Improve your user experience, in particular by allowing the site to recognize your equipment. So you will not have to provide the same information several times in order to perform the same task.
  • Recognize the username and password that you have already provided so you don't have to enter them on each web page that would request them.
  • Analyze traffic and site data to measure the number of users, make it easier to use and ensure its ability to respond quickly to your requests. The refusal of intelligence of certain data may result in the unavailability of certain services.

Who is processing your data?

Your data is processed by Inspire-vapestore.com, but also by subcontractors and service providers, necessary for the proper functioning and activity of the site.

All subcontractors, service providers, partners or other third party parties are forced by contractual obligations to comply with confidentiality and data protection and to process them only for the purposes for which we send them.

  • La Poste, UPS and Mondial Relay for the management of postal shipments
  • Hellomoon, for computer development and site maintenance
  • Verified reviews, for customer reviews
  • Brevo for the management of newsletters, automated emails and forms for download
  • Sumup and Paypal for the realization of payments on the site
  • Prestashop and Storecommander, for the site management of the site
  • Google Analytics for the analysis of traffic data on the site

Your data may be transmitted to any buyer of the Inspire-vapestore.com site or other successor in the event of merger, transfer, restructuring, reorganization, dissolution or other sale or transfer of part or all of the assets of Inspire-vapestore.com due to uncertainties or bankruptcy, liquidation or other processes in the context of which the data of the users of the site appear among the ceded assets. Your right to deactivate your customer account in the event of sale or session of Inspire-vapestore.com remains unchanged, on request.

Finally, we are also likely to disclose your data:

  • To comply with any legal mandate, any law or legal process, including government and regulatory requests
  • If we believe that disclosure is made necessary or adequate in the context of the protection of rights, property or security of Inspire-vapestore.com, its customers or any other stakeholders. The said disclosure includes the exchange of information with other companies and organizations for protection against fraud and counterfeits.

Links to third -party sites

The site can contain links to different social networks and platforms (example: Facebook) managed on third-party servers and belonging to third-party companies, by people or organizations on which Inspire-vapestore.com has no control. Therefore, we cannot in any case be held responsible for the way your data will be stored or used on the servers of these third parties.

How long is your data preserved?

Your data will be kept until your request for deactivation of your customer account at Inspire-vapestore.com. This deactivation request can be sent by email to info@inspire-vapestore.com, by phone or via our instant messaging. Once your account is deactivated, you will no longer be able to order on our site, unless you create a new customer account.

After a period of 3 years without activity, your data will be placed in an “inactive” specific list whose data is no longer subject to marketing and commercial reminders.

How is your data protected?

Your data is kept on secure servers protected by firewalls and antivirus. We have implemented technical and organizational measures intended to guarantee the security and confidentiality of your data against any accidental loss and against any access, use, modification and disclosure unauthorized. Given the particularities inherent in the Internet, it is however impossible for us to guarantee the perfect security of information exchanges on this network. We strive to protect your data, but we cannot guarantee the absolute security of the information transmitted to the site. You agree that you send your data at your own risk. We cannot be held responsible for non-compliance with confidentiality parameters or security measures in place on the site. As such, you agree that the security of your information is also your responsibility. For example, it is up to you to keep the password secret allowing you to access your user account. Do not disclose it in any case to third parties.

What are your rights?

You can choose how the data you transmit to us are used:

  • You can decide to no longer receive the newsletter as well as personalized offers while keeping your active account to be able to place orders. You just need to click on the link present in the email sent to you or send us your request by email to info@inspire-vapestore.com or by instant messaging on the inspire-vapestore.com
  • You can decide to deactivate your account at Inspire-vapestore.com by sending us your request by email at info@inspire-vapestore.com or by instant messaging on the inspire-vapestore.com
  • You have the possibility of accessing your user account at any time to consult and update your data
  • You have the possibility of requesting a copy of the data concerning you that Inspire-vapestore.com provides by email at info@inspire-vapestore.com or by instant messaging on the inspire-vapestore.com

In accordance with the provisions of the regulation applicable in terms of personal data protection, in particular the 2016/679 European regulation on data protection (the "GDPR") as well as the law of January 6, 1978 n ° 78-17 called "Data Protection" and its modifications, you have a right of access and a right of rectification on your data.

We have a maximum period of one month to meet any request relating to the exercise of your rights.

Personal data protection policy. Version 02 of 04/26/2025

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